I am currently a recipient of PUA, and am eligible to receive a total of ** weeks of as...

GetHuman5896792's customer service issue with Virginia Employment Commission from March 2021

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The issue in GetHuman5896792's own words
I am currently a recipient of PUA, and am eligible to receive a total of ** weeks of assistance. I am receiving my notifications reminding to file via email, and file weekly. However, I have not received a payment since ********, at which time I was on week ** and received a payment of $***.** I filed for week ** today (********). Do you have any information regarding when I will receive payments? Also, I want to be certain that I will receive the extension for which I am entitled. I called VEC and spoke with someone, who indicated that I do not need to file for an extension* I will be automatically enrolled. I want to verify that. One last thing - I have a Way*Go card* and have attempted to log on to the site to view my activity* however was unsuccessful, as it did not recognize my user ID or password. When I attempted to reset the password, it did not show the appropriate image associated with my card account. It requests that I contact the number on the back of the debit card, however, there is no number listed. I want to ensure that my account has not been compromised, and when I can anticipate receiving funds into my account again. Thank you.

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Virginia Employment Commission

Customer service issue
Reported by GetHuman5896792
Mar 28th, 2021 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1141 others
0 customers following this

Timeline

GetHuman5896792 started working on this issue
Mar 28th 4:18pm

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