Block on my license for no reason

GetHuman-harrisis's customer service issue with Virginia Department of Motor Vehicles (DMV/RMV) from May 2018

29 views | 519 similar | 0 following
Help me with my issue
Did that get it fixed?
Waiting to see if GetHuman-harrisis fixed the issue with our suggestion.
The issue in GetHuman-harrisis's own words
Replace a stolen drivers license in Louisiana ... When I transferred my registration from VA to LA in **** they apparently failed to cancel it. Now, seven years later I lost my license(physically lost it or it was stolen) and when I went to get a new one they say VA has a block on me. I called VA DMV and after more than an hour on hold he told me I needed to provide proof of insurance from ****, which (because I am married to an organized pack rat) I faxed to them at once. No response. In the meantime I have no license and I’ve spent two whole days trying to resolve it. And even though he admits I did nothing wrong I have to pay $*** to get the block removed. the car was in LA, on the date he is talking about, egistered and insured in LA so I do not understand why VA is even involved. How can I resolve this?
I cancelled MY registration properly when I moved and the car was a.ways insured. They wanted proof, which I gave the. And it is still not resolved. They have my address, phone and email. Said I would hear back and did not.
Removing the block without a fee and apologizing for their errors.
** years
I sent proof of insurance and they said it is not good enough.... I contacted the Virginia Attorney general and my local delegate. Got a refund! but no apology.
How GetHuman-harrisis fixed the problem

We are waiting for GetHuman-harrisis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Virginia Department of Motor Vehicles (DMV/RMV)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-harrisis fixes it.
This email address isn't valid

Virginia Department of Motor Vehicles (DMV/RMV)

Drivers license
Customer service issue
Reported by GetHuman-harrisis
May 18th, 2018 - 2 years ago
Fixed
Seen by 29 customers so far
Similar issue to 519 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-harrisis started working on this issue
May 18th, 2018 10:45pm
GetHuman-harrisis indicated the issue is not fixed yet.
May 18th, 2018 10:45pm
GetHuman-harrisis indicated the issue is not fixed yet.
May 20th, 2018 11:35pm
GetHuman-harrisis indicated the issue is not fixed yet.
May 20th, 2018 11:36pm
GetHuman-harrisis indicated the issue is not fixed yet.
May 22nd, 2018 3:51pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians