The ability to roam wasn't put back on my phone as requested. ***-***-****

GetHuman-ccrydr's customer service issue with Virgin Mobile from December 2020

Help with my Virgin Mobile issue
First: share to improve GetHuman-ccrydr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ccrydr may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman-ccrydr's own words
The problem: The ability to roam wasn't put back on my phone as requested. ***-***-****

GetHuman-ccrydr did not yet indicate what Virgin Mobile should do to make this right.

How GetHuman-ccrydr fixed the problem

We are waiting for GetHuman-ccrydr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Virgin Mobile

Customer service issue
Reported by GetHuman-ccrydr
Dec 23rd, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 789 others
0 customers following this

Timeline

GetHuman-ccrydr started working on this issue
Dec 23rd, 2020 4:00pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers