I use to live at **** st joesph blvd unit * *I moved to **** st Joesph blvd unit ***So...

GetHuman5448587's customer service issue with Virgin Mobile from November 2020

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The issue in GetHuman5448587's own words
I use to live at **** st joesph blvd unit * *I moved to **** st Joesph blvd unit ***So i just changed unit numbers*I called and told them about it and to tell them to send someone for the move and they had sent someone but i missed him*Then i called and asked when will be the next available time he can come*Then they look into it and said the other people that were live in ** before their was still there so i had to wait into they got theres out first. *And they said if he has time he will do mine *But i was at work then when i cam come the wifi was work at the new unit but the other team member said it's cuz there was an active line there and she said she's not sure why it was working but it was but now even when i try to restart it nothing so i need someone to come by and do the move from unit * to unit **. Also I give permission for them to enter the house without me there is not likely that ill be here or anyone we all work ** hr days

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Virgin Mobile

Customer service issue
Reported by GetHuman5448587
Nov 10th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 820 others
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