New phone Galaxy a** gift from a friend, no sim card. Current phone LG. Virgin mobile a...

GetHuman5356290's Unlock Phone issue with Virgin Mobile from October 2020

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Help with my Virgin Mobile issue
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The issue in GetHuman5356290's own words
gain access to my account and get a sim card (?) for t he new phone. ... New phone Galaxy a** gift from a friend, no sim card. Current phone LG. Virgin mobile acct, cant remember the email but the phone number is ***-***-****. want to change to new phone. When I tried to sign in to my acct, could not remember e-mail (think I know my password) When I went to enter my phone number the hint says it starts with a *, it does not start with a * in starts with a * I am lost. need a sim card I think and access to my account.

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many years
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Virgin Mobile

change phones from LG to Galaxy a**
Unlock Phone issue
Reported by GetHuman5356290
Oct 11th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 793 others
0 customers following this

Timeline

GetHuman5356290 started working on this issue
Oct 11th, 2020 7:43pm