I need info on the change to Boost Mobile. I don't know what plan to change to because...

GetHuman4298977's customer service issue with Virgin Mobile from January 2020

Help with my Virgin Mobile issue
First: share to improve GetHuman4298977's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4298977 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman4298977's own words
I need info on the change to Boost Mobile. I don't know what plan to change to because mine is ***** which will no longer exist.
GetHuman4298977 did not yet indicate what Virgin Mobile should do to make this right.
How GetHuman4298977 fixed the problem
We are waiting for GetHuman4298977 to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Virgin Mobile

Customer service issue
Reported by GetHuman4298977
Jan 27th, 2020 - 2 mos ago
Not resolved
Seen by 1 customer so far
Similar issue to 1294 others
0 customers following this
Timeline
GetHuman4298977 started working on this issue
Jan 27th 9:02pm