My phone is broken want to cancel service so I can get new cellphone

GetHuman4197152's customer service issue with Virgin Mobile from January 2020

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The issue in GetHuman4197152's own words
The problem: My phone is broken want to cancel service so I can get new cellphone
GetHuman4197152 did not yet indicate what Virgin Mobile should do to make this right.
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Virgin Mobile

Customer service issue
Reported by GetHuman4197152
Jan 3rd, 2020 - a mo ago
Not resolved
Seen by 2 customers so far
Similar issue to 1368 others
0 customers following this
Timeline
GetHuman4197152 started working on this issue
Jan 3rd 10:33pm