I need to get my account number for porting my number to another company. I could not f...

GetHuman4169035's customer service issue with Virgin Mobile from December 2019

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Before contacting them, items GetHuman4169035 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman4169035's own words
I need to get my account number for porting my number to another company. I could not find it online or through calling

GetHuman4169035 did not yet indicate what Virgin Mobile should do to make this right.

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Virgin Mobile

Customer service issue
Reported by GetHuman4169035
Dec 29th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 1385 others
0 customers following this

Timeline

GetHuman4169035 started working on this issue
Dec 29th, 2019 4:13pm
GetHuman4169035 indicated the issue is not fixed yet.
Dec 29th, 2019 8:25pm
GetHuman4169035 indicated the issue is not fixed yet.
Dec 29th, 2019 10:05pm
GetHuman4169035 indicated the issue is not fixed yet.
Dec 30th, 2019 4:38pm