Got new phone and forgot my pin code to my old one...my name is Judy Mosley

GetHuman4057038's customer service issue with Virgin Mobile from December 2019

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Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman4057038's own words
The problem: Got new phone and forgot my pin code to my old one...my name is Judy Mosley

GetHuman4057038 did not yet indicate what Virgin Mobile should do to make this right.

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Virgin Mobile

Customer service issue
Reported by GetHuman4057038
Dec 7th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 1406 others
0 customers following this

Timeline

GetHuman4057038 started working on this issue
Dec 7th, 2019 2:26pm
GetHuman4057038 indicated the issue is not fixed yet.
Dec 10th, 2019 2:46pm
GetHuman4057038 indicated the issue is not fixed yet.
Dec 10th, 2019 2:52pm
GetHuman4057038 indicated the issue is not fixed yet.
Dec 18th, 2019 2:21am