I would like to cancel my plan with virgin mobile. I am getting a new phone and need pl...

GetHuman-pesc's Cancel Service issue with Virgin Mobile from June 2019

Help with my Virgin Mobile issue
First: share to improve GetHuman-pesc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pesc may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-pesc's own words
I would like to cancel my plan with virgin mobile. I am getting a new phone and need plan. An autopay for June just went through my card on file today. I would like to get a refund for this.

GetHuman-pesc did not yet indicate what Virgin Mobile should do to make this right.

How GetHuman-pesc fixed the problem

We are waiting for GetHuman-pesc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Virgin Mobile

Cancel Service issue
Reported by GetHuman-pesc
Jun 9th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 5271 others
0 customers following this

Timeline

GetHuman-pesc started working on this issue
Jun 9th, 2019 5:59pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers