I bought an iPhone for my daughter and in less than a year the battery wouldn't hold a...

GetHuman2950520's Device Support issue with Virgin Mobile from May 2019

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The issue in GetHuman2950520's own words
I bought an iPhone for my daughter and in less than a year the battery wouldn't hold a charge. Apple store replaced it free In December because it was still under warranty. Now * months later and the battery won't hold a charge. I'm thinking maybe there's something wrong with the phone.? I spent a lot for a phone so I can keep on touch with my teenage daughter and now I'm paying $** month and her phone just randomly goes from ** % to zero with no warning.
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Virgin Mobile

Device Support issue
Reported by GetHuman2950520
May 19th, 2019 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 5011 others
0 customers following this
Timeline
GetHuman2950520 started working on this issue
May 19th 8:40pm
GetHuman2950520 indicated the issue is not fixed yet.
May 20th 1:10am
GetHuman2950520 indicated the issue is not fixed yet.
May 20th 9:29pm
GetHuman2950520 indicated the issue is not fixed yet.
May 20th 9:31pm