Virgin mobile informed me they are taking five dollars a month off my money Ipay for mi...

GetHuman2945544's customer service issue with Virgin Mobile from May 2019

Help with my Virgin Mobile issue
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Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman2945544's own words
Trying to get info about charge to my account ... Virgin mobile informed me they are taking five dollars a month off my money Ipay for minutes each month What gives them the rightMay ** frustrated wanting to talk to someone on phone
i was trying to get through on my phone Terrible service
Do not want Virgin to take my money
I do not have contract but put money on my phone every month my cell no **********
Tried phoning
I have an issue with Virgin Mobile too
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Virgin Mobile

Cell phone bill calling on my home phone
Customer service issue
Reported by GetHuman2945544
May 18th, 2019 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 3 customers so far
Similar issue to 5006 others
0 customers following this
Timeline
GetHuman2945544 started working on this issue
May 18th 6:00pm
GetHuman2945544 indicated the issue is not fixed yet.
May 20th 2:45pm