pin not working asked for a text msg to be sent. The pin you sent is the same one I hav...

GetHuman-dicarlos's customer service issue with Virgin Mobile from March 2019

Help with my Virgin Mobile issue
The issue in GetHuman-dicarlos's own words
pin not working asked for a text msg to be sent. The pin you sent is the same one I have been using. I would like to get into my account
GetHuman-dicarlos did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman-dicarlos fixed the problem
Canceled the account went to consumer cellular. Better deal with AARP membership better phone, service people work with you, you really get a human to talk to. Fast free delivery of new phone they can port your number also. That's how you fix a problem with Virgen Mobil bumbling fools!!!
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Virgin Mobile

Customer service issue
Reported by GetHuman-dicarlos
Mar 27th, 2019 - a mon ago
I have an issue with Virgin Mobile too
Fixed
Seen by 4 customers so far
Similar issue to 4093 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman-dicarlos started working on this issue
Mar 27th 5:37pm
GetHuman-dicarlos confirmed the issue is fixed. Hooray!
Mar 31st 12:34pm