My husband died Dec **th, ****, and I wanted to discontinue his phone service. I indic...

GetHuman-carolsw's customer service issue with Virgin Mobile from February 2019

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The issue in GetHuman-carolsw's own words
My husband died Dec **th, ****, and I wanted to discontinue his phone service. I indicated Jan **th that his phone was lost via automated option, to discontinue service*billing. I could never get a live customer rep to speak to. I have been charged billing for January when I should not have been charged. This information applies to *** *** ****. Please cancel my husband's service. His name was Joseph T Shickles.
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Virgin Mobile

Customer service issue
Reported by GetHuman-carolsw
Feb 15th, 2019 - 8 mons ago
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Seen by 6 customers so far
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GetHuman-carolsw started working on this issue
Feb 15th 1:16am