I was in Edmonton from Dec. * to **, ****. On Dec. * I asked at the Virgin store in Pen...
GetHuman2151528's customer service issue with Virgin Mobile from February 2019
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The issue in GetHuman2151528's own words
I was in Edmonton from Dec. * to **, ****. On Dec. * I asked at the Virgin store in Penticton if there would be any long distance charges for calls from Edmonton. The Virgin rep. asked my phone number and after checking on their computer told me there were no long distance charges for calls to anywhere in Canada. My recent VISA bill shows $**.** from Virgin in addition to my regular automatic payment. Please explain.This is my second attempt to get an answer. I am not pleased. Fred Anderson *** *** ****.
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