My daughter ordered a iphone * plus that was supposed to be delivered *days ago you sen...

GetHuman1334761's customer service issue with Virgin Mobile from October 2018

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The issue in GetHuman1334761's own words
My daughter ordered a iphone * plus that was supposed to be delivered *days ago you sent the package without the apt number *** now the package is at FedEx and can't be delivered because of your mistake we have been loyal customers to virgin mobile and to make this kind of mistake after we have been customers for over * years this phone address should be keosha Quigley **** southern ave s.e. apt *** Washington D.C. please contact FedEx and give them the apt number so we can receive this iPhone from virgin mobile l think you need to have it so we can speak to a live person on this serious problem thank you very disappointed
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Virgin Mobile

Customer service issue
Reported by GetHuman1334761
Oct 12th, 2018 - 2 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1334761 started working on this issue
Oct 12th 8:23pm