i put $** on my account today with a pre-paid phone card. when i went to the page to ch...

GetHuman-nickiee's customer service issue with Virgin Mobile from September 2018

2 views
 | 
1656 similar
 | 
0 following
Help with my Virgin Mobile issue
First: share to improve GetHuman-nickiee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nickiee's next move: talk to a Virgin Mobile rep without waiting on hold.
Always use the GetHuman Phone tocall Virgin Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-nickiee may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman-nickiee's own words
i put $** on my account today with a pre-paid phone card. when i went to the page to check my account, the page wasn*t working. has the $** been credited to my account, and when is my next payment due?? and when i called customer service i got number prompts, but none of them were to talk to a person! what kind of customer service is that??
GetHuman-nickiee did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman-nickiee fixed the problem
We are waiting for GetHuman-nickiee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Virgin Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-nickiee fixes it.
This email address isn't valid

Virgin Mobile

Customer service issue
Reported by GetHuman-nickiee
Sep 27th, 2018 - 23d ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 1656 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nickiee started working on this issue
Sep 27th 9:43pm