I was a subscriber to virgin mobile for a hot spot.during hurricane Harvey last year my...

GetHuman-brinlyjh's customer service issue with Virgin Mobile from September 2018

2 views
 | 
1526 similar
 | 
0 following
Help with my Virgin Mobile issue
First: share to improve GetHuman-brinlyjh's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-brinlyjh to get a Virgin Mobile rep on the line!
Always use the GetHuman Phone tocall Virgin Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-brinlyjh may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman-brinlyjh's own words
I was a subscriber to virgin mobile for a hot spot.during hurricane Harvey last year my house was flooded and my hot spot was ruined. I also lost paperwork with account information. I would like to cancel the account and stop the monthly billing. My info is**John h Brinly*Was in Friendswood Texas when I opened the account. The monthly charge was via American Express. I would like to close the account and stop the monthly payments since I no longer have the device. Pleas advise if you are able to assist in this matter.**John h Brinly**** century drive*Friendswood, Texas.
GetHuman-brinlyjh did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman-brinlyjh fixed the problem
We are waiting for GetHuman-brinlyjh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Virgin Mobile email you?
This email address isn't valid
Follow this issue
See how GetHuman-brinlyjh fixes it.
This email address isn't valid

Virgin Mobile

Customer service issue
Reported by GetHuman-brinlyjh
Sep 18th, 2018 - 6 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 1526 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-brinlyjh started working on this issue
Sep 18th, 2018 7:00pm