You have taken my service away, even though September is paid for.
GetHuman-lberkery's customer service issue with Virgin Mobile from September 2018
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The issue in GetHuman-lberkery's own words
Use my phone and online access. ... I've paid for September on my account, using the "one time only" method with an updated version of my previous card, the new expire date * ****** and a new CVS number. VM website states that it was debited from my *** account and so does my bank account. Yet this morning my service was taken away with the message "card invalid" on the face plate. Why are you stealing my service? The card used was entirely valid. **Account: Lynn Berkery*PIN: *******Product: VM smart phone (ZTE - the only account that I have **.***month)*Virgin mobile needs to fix this: restore phone and cellular network service.*EMAIL RESPONSE
VM needs to restore my service, or VM is guilty of theft. Why are you asking?
I don't know how long, many years, what difference does it make? You don't have a right to steal from your customers.
Nothing else, perhaps I should get a lawyer? You need to restore service. Obviously.
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