Please check the internet service in Monroeville, PA *****. Many times now I just don't...

GetHuman-pilotjps's customer service issue with Virgin Mobile from August 2018

Help with my Virgin Mobile issue
The issue in GetHuman-pilotjps's own words
Get it to work correctly. It is either not available or so slow it is useless. ... Please check the internet service in Monroeville, PA *****. Many times now I just don't have any service and it says "not connected to internet". This can last several hours. Other times it is so slow I can't use it.*Thanks,*John Snyder *** ***-****
I cannot use the internet hardly at all. Must be a problem with your network. Been with VM for * or * years and never had a problem.
Fixing the problem! I think it is a local issue.
At least * years
Reboot phone
I have an issue with Virgin Mobile too
How GetHuman-pilotjps fixed the problem
We are waiting for GetHuman-pilotjps to fix the problem and share the solution with the rest of us customers.
Please help with my Virgin Mobile issue
Do you have a customer issue as well?
We can help you get Virgin Mobile's attention and get better help faster. Tap below to get started.
Having Virgin Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Virgin Mobile email you?
This email address isn't valid

Virgin Mobile

Internet
Customer service issue
Reported by GetHuman-pilotjps
Aug 26th, 2018 - 4 mons ago
I have an issue with Virgin Mobile too
Fixed
Seen by 5 customers so far
Similar issue to 1275 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman-pilotjps started working on this issue
Aug 26th 2:22pm
GetHuman-pilotjps indicated the issue is not fixed yet.
Aug 26th 5:31pm
GetHuman-pilotjps indicated the issue is not fixed yet.
Aug 26th 5:37pm