My phone is broken. I want to trade my number to an unlocked htc m* phone or cancel ser...

GetHuman1020861's customer service issue with Virgin Mobile from August 2018

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The issue in GetHuman1020861's own words
My phone is broken. I want to trade my number to an unlocked htc m* phone or cancel service. If I stay with virgin, I'll need a nano sim card. If the phone be locked, I'll need to cancel service but transfer the phone number to boost
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Virgin Mobile

Customer service issue
Reported by GetHuman1020861
Aug 21st, 2018 - a mon ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 1223 others
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman1020861 started working on this issue
Aug 21st 10:27pm