I have been trying to call Virgin Mobile since * a.m. to activate my new phone so I can...

GetHuman978299's customer service issue with Virgin Mobile from August 2018

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The issue in GetHuman978299's own words
I have been trying to call Virgin Mobile since * a.m. to activate my new phone so I can swap My Old Virgin Mobile phone to my new Tempo phone which is also Virgin Mobile no one's answering the phone and they're telling me they're closed after they take all my information my meid my ICC number and my phone number and my account number after they get all that they told me hold on I have a **-second wait and then they come back and tell me they're currently closed give me the hours including weekends and hours means they're open but they're saying they're closed please help I just need to activate my phone and swap it
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Virgin Mobile

Customer service issue
Reported by GetHuman978299
Aug 11th, 2018 - a yr ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 22 customers so far
Similar issue to 1069 others
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
GetHuman978299 started working on this issue
Aug 11th, 2018 11:54am