My phone has said no service since *:** tonight even though I am in areas that I always...

GetHuman-tpaiva's customer service issue with Virgin Mobile from August 2018

Help with my Virgin Mobile issue
The issue in GetHuman-tpaiva's own words
My phone has said no service since *:** tonight even though I am in areas that I always have service and my bill isn’t due until the **th of August. I shut it off and turned it back on a couple times and it would say LTE and then go back to no service a couple minutes later
Okay so I called and they told me to do exactly what I have been doing I reset my phone and it worked again for an hour and now keeps dropping service. I’m about to just switch carriers because they are no help whatsoever
GetHuman-tpaiva did not yet indicate what Virgin Mobile should do to make this right.
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Virgin Mobile

Customer service issue
Reported by GetHuman-tpaiva
Aug 1st, 2018 - 9 mons ago
I have an issue with Virgin Mobile too
Fixed
Seen by 14 customers so far
Similar issue to 941 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman-tpaiva started working on this issue
Aug 1st, 2018 2:38am
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 1st, 2018 5:16am
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 1st, 2018 5:16am
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 1st, 2018 5:19am
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 1st, 2018 6:11pm
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 1st, 2018 6:13pm
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 1st, 2018 6:21pm
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 2nd, 2018 10:14am
GetHuman-tpaiva indicated the issue is not fixed yet.
Aug 2nd, 2018 4:44pm