I was trying to buy the Samsung J* Refine on the Virgin Mobile website and when I tried...

GetHuman913536's customer service issue with Virgin Mobile from July 2018

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The issue in GetHuman913536's own words
I was trying to buy the Samsung J* Refine on the Virgin Mobile website and when I tried to buy the phone, it said that there was an issue placing my order and to call the customer service number. When I called the customer service number, I didn't get to speak to a representative and all it did was tell my to buy the phone on the Virgin Mobile website which is what I tried to do in the first place. Help.
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Virgin Mobile

Customer service issue
Reported by GetHuman913536
Jul 24th, 2018 - 10 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 855 others
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Timeline
GetHuman913536 started working on this issue
Jul 24th, 2018 9:21pm