Took sims card out, inserted an old one from another phone. Now it shows no sims card d...

GetHuman904276's customer service issue with Virgin Mobile from July 2018

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The issue and preferred resolution, in GetHuman904276's own words:
Took sims card out, inserted an old one from another phone. Now it shows no sims card detected when new or old sims cards inserted....no service
I trust that Virgin Mobile will make this right and come up with a resolution that is fair.
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Virgin Mobile

Customer service issue
Reported by GetHuman904276
Jul 21st, 2018 - a mon ago
I have an issue with Virgin Mobile too
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Seen by 2 customers so far
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman904276 started working on this issue
Jul 21st 9:53pm