Hi we are on holiday in North Cyprus, we can text message but cannot make any phone cal...

GetHuman836319's customer service issue with Virgin Mobile from June 2018

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The issue in GetHuman836319's own words
Phoning people ... Hi we are on holiday in North Cyprus, we can text message but cannot make any phone calls as it keeps saying call failed, we really wanted to hire a car but this has stopped us, there were three of us using virgin mobile and we all experienced the same problem, is there any way we can fix this please? Obviously it has effected out holiday and we're not very happy about it, have checked out all the settings and they appear to be OK, Mr D Pattinson, phone number ***********, **,tyehurst crescent, co**nu, UK
We're on holifay
So I can call people
I pay my bills
I have an issue with Virgin Mobile too
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Virgin Mobile

Cannot make phone calls in North Cyprus
Customer service issue
Reported by GetHuman836319
Jun 30th, 2018 - a yr ago
I have an issue with Virgin Mobile too
Fixed
Seen by 6 customers so far
Similar issue to 537 others
0 customers following this
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman836319 started working on this issue
Jun 30th, 2018 1:00pm
GetHuman836319 indicated the issue is not fixed yet.
Jun 30th, 2018 2:13pm
GetHuman836319 indicated the issue is not fixed yet.
Jun 30th, 2018 2:27pm
GetHuman836319 indicated the issue is not fixed yet.
Jul 1st, 2018 2:17pm
GetHuman836319 indicated the issue is not fixed yet.
Jul 1st, 2018 2:24pm
GetHuman836319 indicated the issue is not fixed yet.
Jul 3rd, 2018 2:04pm