Online won’t let me buy a phone because my zip code starts with a *. In addition to buy...

GetHuman816032's customer service issue with Virgin Mobile from June 2018

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The issue in GetHuman816032's own words
Online won’t let me buy a phone because my zip code starts with a *. In addition to buying a new phone I want to have my current phone unlocked
GetHuman816032 did not yet indicate what Virgin Mobile should do to make this right.
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Virgin Mobile

Customer service issue
Reported by GetHuman816032
Jun 24th, 2018 - 4 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 5 customers so far
Similar issue to 464 others
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Timeline
GetHuman816032 started working on this issue
Jun 24th 6:02pm