I am an angry customer. I have a new phone. Right away i got a message saying the sim...

GetHuman766141's customer service issue with Virgin Mobile from June 2018

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The issue in GetHuman766141's own words
I am an angry customer. I have a new phone. Right away i got a message saying the sim card was invalid. I took the phone back to the store and was told the problem would go away. It came back today, and I CAN'T REACH A LIVE REPRESENTATIVE. SHAME! THAT IS NOT FAIR TO YOUR CUSTOMERS. YOUR SERVICE IS BELOW PAR!!*I need to get a better phone -- one that works. I will not pay for a new sim card. The phone doesn't work so you can't call me. The number is ***-***-****. my pin is ******.
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Virgin Mobile

Customer service issue
Reported by GetHuman766141
Jun 9th, 2018 - a yr ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 478 others
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Timeline
GetHuman766141 started working on this issue
Jun 9th, 2018 12:43pm