my virgin mobile phone was stolen, and I can't buy a similar, low tech phone like I had...
GetHuman744739's customer service issue with Virgin Mobile from June 2018
Help with my Virgin Mobile issue
First: share to improve GetHuman744739's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman744739's next move: talk to a Virgin Mobile rep without waiting on hold.
Always use the GetHuman Phone tocall Virgin Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman744739 may need:
Name on the account, Phone number on the account, Billing address, and PIN on the account
The issue in GetHuman744739's own words
my virgin mobile phone was stolen, and I can't buy a similar, low tech phone like I had. I don't do anything but call and text so I don't need a difficult to use phone, and if you CAN'T sell me another simple phone, I'll be forced to change my phone service plan.
GetHuman744739 did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman744739 fixed the problem
We are waiting for GetHuman744739 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.