my virgin mobile phone was stolen, and I can't buy a similar, low tech phone like I had...

GetHuman744739's customer service issue with Virgin Mobile from June 2018

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The issue in GetHuman744739's own words
my virgin mobile phone was stolen, and I can't buy a similar, low tech phone like I had. I don't do anything but call and text so I don't need a difficult to use phone, and if you CAN'T sell me another simple phone, I'll be forced to change my phone service plan.
GetHuman744739 did not yet indicate what Virgin Mobile should do to make this right.
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Virgin Mobile

Customer service issue
Reported by GetHuman744739
Jun 3rd, 2018 - 5 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 4 customers so far
Similar issue to 120 others
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Timeline
GetHuman744739 started working on this issue
Jun 3rd 11:10am