Cannot find phone number, want to find it or get new number

GetHuman612053's customer service issue with Virgin Mobile from April 2018

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The issue and preferred resolution, in GetHuman612053's own words:
Cannot find phone number, want to find it or get new number
I trust that Virgin Mobile will make this right and come up with a resolution that is fair.
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Virgin Mobile

Flip phone Alcatel onetouch
Customer service issue
Reported by GetHuman612053
Apr 19th, 2018 - 3 mons ago
I have an issue with Virgin Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 763 others
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman612053 started working on this issue
Apr 19th 5:48pm