My name is Dawn King and my phone number is ***********. My account number is FA...

GetHuman-dmking's customer service issue with Virgin Mobile (UK) from May 2018

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My name is Dawn King and my phone number is ***********. My account number is FA********. I have just been going through my itemized phone bill with Virgin Mobile and noticed that I was billed £**.** for a call I made to this number on the ** April at **:**. I have just realized that this is virgin mobile contact number. Ironically, I was ringing Virgin Mobile to take out an additional contract for my daughter. The irony!! I would like to know why I was charged for this call?
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Virgin Mobile (UK)

Customer service issue
Reported by GetHuman-dmking
May 18th, 2018 - 10 mons ago
I have an issue with Virgin Mobile (UK) too
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Seen by 4 customers so far
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-dmking started working on this issue
May 18th, 2018 10:29am
GetHuman-dmking confirmed the issue is fixed. Hooray!
May 19th, 2018 11:47am