No loyalty to customer

GetHuman922447's customer service issue with Virgin Media from July 2018

11 views
 | 
175 similar
 | 
0 following
Help with my Virgin Media issue
Did that get it fixed?
Waiting to see if GetHuman922447 fixed the issue with our suggestion.
The issue in GetHuman922447's own words
Get money off my package ... I rang earlier regarding the loss of channels and how it is effecting me and the lack of being informed of the loss..I asked if they could do me a better deal and was told I could get a one off payment of £** and that's it. I have been a customer for over ** years first with telewest then virginmedia and they couldn't even look at giving me some reduction or better package..The man was extremely rude and I asked to speak to a manager and was told no he will tell me the same..So disgusted and was told I have to give **days noti e to leave yet they give no notice when changing channels seems to be no loyalty to their long term customers.I am looking elsewhere..
Lost channels without warning
To look at my package and give me more channels or money off.
I have been a customer for over ** years.
No
I have an issue with Virgin Media too
How GetHuman922447 fixed the problem
We are waiting for GetHuman922447 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Virgin Media's attention and get better help faster. Tap below to get started.
Having Virgin Media issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman922447 fixes it.
This email address isn't valid

Virgin Media

TV
Customer service issue
Reported by GetHuman922447
Jul 27th, 2018 - 10 mons ago
I have an issue with Virgin Media too
Fixed
Seen by 11 customers so far
Similar issue to 175 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman922447 started working on this issue
Jul 27th, 2018 3:13pm
GetHuman922447 indicated the issue is not fixed yet.
Jul 27th, 2018 3:13pm
GetHuman922447 indicated the issue is not fixed yet.
Jul 27th, 2018 4:20pm
GetHuman922447 indicated the issue is not fixed yet.
Jul 27th, 2018 4:25pm
GetHuman922447 indicated the issue is not fixed yet.
Jul 27th, 2018 4:26pm
GetHuman922447 indicated the issue is not fixed yet.
Jul 27th, 2018 4:26pm
GetHuman922447 indicated the issue is not fixed yet.
Jul 28th, 2018 4:44pm
GetHuman922447 indicated the issue is not fixed yet.
Jul 28th, 2018 4:45pm