Hi I am thinking of newly having Virgin Media broadband contract (it's OK without landl...

GetHuman-yumiishi's customer service issue with Virgin Media from July 2018

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The issue in GetHuman-yumiishi's own words
Hi I am thinking of newly having Virgin Media broadband contract (it's OK without landline), and your website offered a *** Mbs, **-month, ** pound (plus ** activation fee) contract for me. As to this I have some questions to ask. (*) My house is ** Complins Close, Oxford, and can I get the broadband started with Virgin Media without any fibre installation? It seems so but I am not sure. (*) If so, then when can I start to use the internet, for example, in * weeks? (*) If I stop useing the internet earlier than ** month, what would it be for us? We just have to pay the reminder, or we are charged an exit fee to end the contract? Thank you for your help! Yumi ISHII
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Virgin Media

Customer service issue
Reported by GetHuman-yumiishi
Jul 2nd, 2018 - a yr ago
I have an issue with Virgin Media too
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Seen by 6 customers so far
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Timeline
GetHuman-yumiishi started working on this issue
Jul 2nd, 2018 2:10pm
GetHuman-yumiishi indicated the issue is not fixed yet.
Jul 2nd, 2018 3:11pm
GetHuman-yumiishi indicated the issue is not fixed yet.
Jul 3rd, 2018 3:02pm
GetHuman-yumiishi indicated the issue is not fixed yet.
Jul 3rd, 2018 3:11pm