Good Morning *I hope I have the correct department ?*My grandson DANE WILLIAMS booked...

GetHuman-jopuddep's customer service issue with Virgin Atlantic from February 2021

Help with my Virgin Atlantic issue
The issue in GetHuman-jopuddep's own words
Good Morning *I hope I have the correct department ?*My grandson DANE WILLIAMS booked flights yesterday with my bank card Mrs J Puddephatt ***Booking EAKVXE £****.** for ****Booking EAJ*UE £****.** for * ***I have been charged £*** .** extra could you please tell me why .**Thank you *Janet Puddephatt

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Virgin Atlantic

Customer service issue
Reported by GetHuman-jopuddep
Feb 22nd, 2021 - 2 months ago
Fixed
Seen by 3 customers so far
Similar issue to 276 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman-jopuddep started working on this issue
Feb 22nd 10:30am
GetHuman-jopuddep confirmed the issue is fixed. Hooray!
Feb 22nd 2:41pm

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