flight cancellation august ** *retuen august ***reimburse

Hi,*i had a reservation for a flight to Las Vegas , from Geneva(Cointrin ) Through London Heathrow on august ** , **** * flght return from San Franciscoto to London then back to Geneva on august **, ****. We were * on that flight*Flight ref : RIZVD**Your company has canceled this flight . E bookers , our traveler agency, explained that you agreed to reimburse that flight according to your cancellation. Today is Feb * , **** and i have got nothing.*My request is to know when you will be able to do that.*I was supposed to be paid back * to ** weeks after sept **, ****.Time has passed.....*Amount : ****.** euros*Paid by VISA .....**** ( Chantal Mounoury , card holder)*Our names on that flight :*Alain Mounoury*Chantal Mounoury*Vincent Mounoury*Lali Gros**Ready to give any further informations*Regards**Alain Mounoury