flight cancellation august ** *retuen august ***reimburse

GetHuman-dekhmo's customer service issue with Virgin Atlantic from February 2021

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The issue in GetHuman-dekhmo's own words
Hi,*i had a reservation for a flight to Las Vegas , from Geneva(Cointrin ) Through London Heathrow on august ** , **** * flght return from San Franciscoto to London then back to Geneva on august **, ****. We were * on that flight*Flight ref : RIZVD**Your company has canceled this flight . E bookers , our traveler agency, explained that you agreed to reimburse that flight according to your cancellation. Today is Feb * , **** and i have got nothing.*My request is to know when you will be able to do that.*I was supposed to be paid back * to ** weeks after sept **, ****.Time has passed.....*Amount : ****.** euros*Paid by VISA .....**** ( Chantal Mounoury , card holder)*Our names on that flight :*Alain Mounoury*Chantal Mounoury*Vincent Mounoury*Lali Gros**Ready to give any further informations*Regards**Alain Mounoury

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Virgin Atlantic

Customer service issue
Reported by GetHuman-dekhmo
Feb 7th, 2021 - 2 months ago
I have an issue with Virgin Atlantic too
Not resolved
Seen by 16 customers so far
Similar issue to 277 others
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Timeline

GetHuman-dekhmo started working on this issue
Feb 7th 4:12pm
GetHuman-dekhmo indicated the issue is not fixed yet.
Feb 17th 5:29pm
GetHuman-dekhmo indicated the issue is not fixed yet.
Feb 17th 5:41pm
GetHuman-dekhmo indicated the issue is not fixed yet.
Feb 19th 3:10pm

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