Booking Reference: KI*V*N DT. **.*.*****Two of us travelled from London to Mumbai by fl...

GetHuman-airesrem's customer service issue with Virgin Atlantic from September 2020

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The issue in GetHuman-airesrem's own words
Booking Reference: KI*V*N DT. **.*.*****Two of us travelled from London to Mumbai by flight VS *** on **.*.****. *While return Mumbai to London, the flight VS *** on **.*.**** was cancelled due to Corona virus lock down.**. Ticket No. VS*ETKT *** ********** FOR DOS * REMEDIOS*AIRES BRAZ MR**. Ticket No.VS*ETKT *** ********** FOR DA * ROCHA FRANCISCA*MARIA DO PERPETUO * SOCORRO MRS*Dear Sir*Madam,*Through this request I am seeking the refund for the partly used ticket. I am back in the U.K through a repatriation chartered flight arranged by UK in India on **.*.*****I have made several requests and repeated phone calls and text message to Virgin Atlantic but no heed.*Please help me in whatever way possible, so that I can make a claim*Would like to inform your good self that I have a Barclays Travel Pack- Worldwide Travel Insurance - Upgrade.*Hoping for a favourable reply.*Thanking you in anticipation.*Rgds.*Aires Braz Dos Remedios.

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Virgin Atlantic

Customer service issue
Reported by GetHuman-airesrem
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 223 others
0 customers following this

Timeline

GetHuman-airesrem started working on this issue
Sep 27th, 2020 8:57am