Have had an amount into my bank account £**.** short of the amount I paid. It is from a...

GetHuman4796675's customer service issue with Virgin Atlantic from May 2020

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The issue in GetHuman4796675's own words
Have had an amount into my bank account £**.** short of the amount I paid. It is from a company called Travel Online Limited. No mention of Virgin flight or had no email. Can I presume this is my flight refund and why is not the amount I paid.

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Virgin Atlantic

Customer service issue
Reported by GetHuman4796675
May 9th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 342 others
0 customers following this

Timeline

GetHuman4796675 started working on this issue
May 9th, 2020 11:41am
GetHuman4796675 indicated the issue is not fixed yet.
May 9th, 2020 4:06pm

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