re: booking *D**C*R * Robert Acedo Ramos eTicket ************** Curtis Lee Ma...

GetHuman3456168's customer service issue with Virgin Atlantic from August 2019

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The issue in GetHuman3456168's own words
re: booking *D**C*R * Robert Acedo Ramos eTicket ************** Curtis Lee Manns. eTicket ***************I need to request a refund for an upgrade seating (Economy Delight - seats **C and **C) on one flight on our itinerary which we were not able to take. The flight number was VS*** (Seattle to London Heathrow) on May **, ****. We had purchased upgrades for Economy delight for Robert A Ramos and Curtis L Manns on this flight.*On the day of our flight from San Francisco to Seattle (Delta flight confirmation JL*FC*) we were informed that flight would be * hours delay out of San Francisco (which would make us late for our connection for the Virgin Atlantic flight) and we had to reschedule with a Delta flight DL**** to Minneapolis connecting to London Heathrow. I Hope this is not too confusing. It was very upsetting to have to change our flights at the last minute and not be able to secure upgraded seats on the new itinerary . *Your help on this matter would be greatly appreciated.**The amount being requested for Robert A Ramos (seat **C) $***.** and for Curtis Lee Manns (seat **C) $***.**, total $***.** (there might taxes involved?)**Please credit the Master Card used for this purchase. If you need that info once again, I will be happy to supply.*Thank You in advance*Robert A Ramos

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Virgin Atlantic

Customer service issue
Reported by GetHuman3456168
Aug 20th, 2019 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 1134 others
0 customers following this

Timeline

GetHuman3456168 started working on this issue
Aug 20th, 2019 7:55pm
GetHuman3456168 indicated the issue is not fixed yet.
Aug 21st, 2019 3:07am
GetHuman3456168 indicated the issue is not fixed yet.
Aug 21st, 2019 1:17pm
GetHuman3456168 indicated the issue is not fixed yet.
Aug 21st, 2019 1:22pm
GetHuman3456168 indicated the issue is not fixed yet.
Aug 23rd, 2019 11:16pm

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