I booked to fly LGW-BGI on March * but my connection was cancelled and I had to switch...

GetHuman2376600's customer service issue with Virgin Atlantic from March 2019

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The issue in GetHuman2376600's own words
I booked to fly LGW-BGI on March * but my connection was cancelled and I had to switch to March *. I did this by chatting with someone there. My booking ref is CWI*AU**My Visa statement shows one deduction for £***.** on * March, ref Vir Atl, Vir Atl, (sic) and two more showing Pending at £***.** and referenced Vir Atl only.**I want to know why the three deductions, if in fact they are deductions or why they haven't been removed.**Thanks**Peter Bouchard
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Virgin Atlantic

Customer service issue
Reported by GetHuman2376600
Mar 12th, 2019 - 5 mons ago
I have an issue with Virgin Atlantic too
Not resolved
Seen by 3 customers so far
Similar issue to 804 others
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Timeline
GetHuman2376600 started working on this issue
Mar 12th 8:41pm