Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-josipain may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-josipain's own words
Booked a roundtrip flight under the name of Melissa Baaklini LAX to LHR Departing May **, **** returning May **, ****. I didn't write down the booking * or confirmation * assuming you would email me a confirmation as I had just booked * other flights prior for different people, and did receive the confirmation for them. I also assumed your website would save my bookings by my email address. Can someone please email me a confirmation? My email is *****@***.com
GetHuman-josipain did not yet indicate what Virgin Atlantic should do to make this right.
I have an issue with Virgin Atlantic too
How GetHuman-josipain fixed the problem
We are waiting for GetHuman-josipain to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.