I understand my ticket is non refundable and not transferable but I am trying to extend...

GetHuman974266's customer service issue with Virgin Atlantic from August 2018

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The issue in GetHuman974266's own words
I understand my ticket is non refundable and not transferable but I am trying to extend my trip. Is there any possible way I can change my return flight for my upcoming September trip? I am okay with paying any fees associated. I hope sending the message here will be a little more helpful from when I called your airline the other week and got no service and was just told to contact orbitz. I really enjoy flying with you and hope there is something that can be done. Thank you
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Virgin Atlantic

Customer service issue
Reported by GetHuman974266
Aug 10th, 2018 - a yr ago
I have an issue with Virgin Atlantic too
Not resolved
Seen by 4 customers so far
Similar issue to 164 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman974266 started working on this issue
Aug 10th, 2018 6:31am