My husband is disabled and needs to take his mobility scooter with him to the UK from N...

GetHuman843256's customer service issue with Virgin Atlantic from July 2018

16 views
 | 
111 similar
 | 
0 following
Help with my Virgin Atlantic issue
Next: our robot will wait on hold for GetHuman843256 to get a Virgin Atlantic rep on the line!
Always use the GetHuman Phone tocall Virgin Atlantic. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman843256's own words
Find out about battery regulations for international flights ... My husband is disabled and needs to take his mobility scooter with him to the UK from New York. It is a SOLAX TRANSFORMER AUTOMATIC FOLDING SCOOTER with a lithium ion battery which is encased in plastic. Can we take it with us on an International flight?
You have no people to answer my questions
A prompt answer to my question!!
Over ** years
Tried your Website, emails, and calls to your robot answering machines. No one seems to know the answer
I have an issue with Virgin Atlantic too
How GetHuman843256 fixed the problem
We are waiting for GetHuman843256 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Virgin Atlantic's attention and get better help faster. Tap below to get started.
Having Virgin Atlantic issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman843256 fixes it.
This email address isn't valid

Virgin Atlantic

International Travel with lithium Ion batteries
Customer service issue
Reported by GetHuman843256
Jul 2nd, 2018 - a yr ago
I have an issue with Virgin Atlantic too
Fixed
Seen by 16 customers so far
Similar issue to 111 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman843256 started working on this issue
Jul 2nd, 2018 7:52pm
GetHuman843256 indicated the issue is not fixed yet.
Jul 2nd, 2018 8:59pm
GetHuman843256 indicated the issue is not fixed yet.
Jul 3rd, 2018 9:01pm
GetHuman843256 indicated the issue is not fixed yet.
Jul 5th, 2018 11:34pm
GetHuman843256 indicated the issue is not fixed yet.
Jul 5th, 2018 11:38pm
GetHuman843256 indicated the issue is not fixed yet.
Jul 9th, 2018 2:34am
GetHuman843256 indicated the issue is not fixed yet.
Jul 9th, 2018 2:44am
GetHuman843256 indicated the issue is not fixed yet.
Jul 9th, 2018 10:11am
GetHuman843256 indicated the issue is not fixed yet.
Jul 9th, 2018 10:12am
GetHuman843256 indicated the issue is not fixed yet.
Jul 9th, 2018 10:14am
GetHuman843256 indicated the issue is not fixed yet.
Jul 9th, 2018 10:16am