Hi, I have a Virgin Atlantic credit card and received a letter from you regarding the c...

GetHuman-jojolegs's customer service issue with Virgin Atlantic from June 2018

Help with my Virgin Atlantic issue
The issue in GetHuman-jojolegs's own words
Hi, I have a Virgin Atlantic credit card and received a letter from you regarding the changes. The letter says to go on to virginatlantic*youroffer to get your new card but there is nothing on the computer under this heading. Can you pls advise?*Many thanks*Joan
GetHuman-jojolegs did not yet indicate what Virgin Atlantic should do to make this right.
I have an issue with Virgin Atlantic too
How GetHuman-jojolegs fixed the problem
I telephoned and everyone was extremely helpful. I was also able to obtain my new Virgin card whilst on the telephone.
Please help with my Virgin Atlantic issue
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Virgin Atlantic

Customer service issue
Reported by GetHuman-jojolegs
Jun 29th, 2018 - 5 mons ago
I have an issue with Virgin Atlantic too
Fixed
GetHuman-jojolegs shared how to fix
Seen by 5 customers so far
Similar issue to 101 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-jojolegs started working on this issue
Jun 29th 9:14am
GetHuman-jojolegs confirmed the issue is fixed. Hooray!
Jun 29th 2:13pm