Trying to check my Virgin Atlantic Miles balance

GetHuman240440's customer service issue with Virgin Atlantic from May 2018

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The issue in GetHuman240440's own words
The problem: Trying to check my Virgin Atlantic Miles balance
GetHuman240440 did not yet indicate what Virgin Atlantic should do to make this right.
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Virgin Atlantic

Customer service issue
Reported by GetHuman240440
May 8th, 2018 - 6 mons ago
I have an issue with Virgin Atlantic too
Not resolved
Seen by 2 customers so far
Similar issue to 669 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman240440 started working on this issue
May 8th 6:53am