My friends have access to the lounge and I do not

GetHuman607102's customer service issue with Virgin Atlantic from April 2018

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The issue in GetHuman607102's own words
I was trying to do something, and ran into a problem.
My friends have access to the lounge and I do not
GetHuman607102 did not yet indicate what Virgin Atlantic should do to make this right.
I have an issue with Virgin Atlantic too
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Virgin Atlantic

Customer service issue
Reported by GetHuman607102
Apr 18th, 2018 - 5 mons ago
I have an issue with Virgin Atlantic too
Not resolved
Seen by 1 customer so far
Similar issue to 252 others
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Timeline
GetHuman607102 started working on this issue
Apr 18th 8:56am