My tech support issue with Viper from January 2018

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I was trying to do something, and ran into a problem.
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Viper

tech support issue
Reported by GetHuman-trainwif
Jan 3rd, 2018 - 10 mons ago
I have an issue with Viper too
Not resolved
Seen by 1 customer so far
Similar issue to 16 others
0 customers following this
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Timeline
GetHuman-trainwif started working on this issue
Jan 3rd 10:22pm
GetHuman-trainwif reviewed the items needed
Jan 3rd 10:22pm
GetHuman-trainwif indicated the issue is not fixed yet.
Jan 3rd 10:30pm