I'm trying to get more detailed information about their Premium Live Streaming Package...

GetHuman4603130's Setup service issue with Vimeo from April 2020

Help with my Vimeo issue
First: share to improve GetHuman4603130's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4603130 may need:
Who made the purchase and Email address associated with the booking
The issue in GetHuman4603130's own words
I'm trying to get more detailed information about their Premium Live Streaming Package. I searched through the articles but couldn't find exactly what I'm looking to know before signing up and paying.**I'd like to know:***- If they provide you unique Apple TV*Roku channels. They reference these channels being part of your plan but do not have specific details on what this means and there are a few things it could mean.***- Are there hardware encoders that work well with their service rather than using software encoders?

GetHuman4603130 did not yet indicate what Vimeo should do to make this right.

How GetHuman4603130 fixed the problem

We are waiting for GetHuman4603130 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Vimeo customer problems.
How Do I Get a Refund from Vimeo?How Do I Report a Video on Vimeo?How Do I Get a Refund from Vimeo?
Do you have a customer issue as well?
We can help you get Vimeo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Vimeo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Vimeo

Setup service issue
Reported by GetHuman4603130
Apr 8th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 464 others
0 customers following this

Timeline

GetHuman4603130 started working on this issue
Apr 8th 3:20am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies