I was not aware my card was going to be charged automatically for renewal yesterday. I...

GetHuman-carlywoh's customer service issue with Vimeo from December 2018

3 views
 | 
430 similar
 | 
0 following
Help with my Vimeo issue
First: share to improve GetHuman-carlywoh's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-carlywoh got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-carlywoh's own words
I was not aware my card was going to be charged automatically for renewal yesterday. I did not receive an email warning letting me know my membership was up for renewal. I did not use your service last year except for one school project. I do not want another year especially for $** when I do not even take it vantage of it. I am requesting a full refund for my $** as I had the service for less than ** hours In this new billing cycle. I will not use it at all in the next year and do not want to pay such an exorbitant amount of money. If you have any questions feel free to contact me otherwise please refund my money to my card on file and continue with my cancellation. Thank you
GetHuman-carlywoh did not yet indicate what Vimeo should do to make this right.
I have an issue with Vimeo too
How GetHuman-carlywoh fixed the problem
We are waiting for GetHuman-carlywoh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vimeo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Vimeo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carlywoh fixes it.
This email address isn't valid

Vimeo

Customer service issue
Reported by GetHuman-carlywoh
Dec 6th, 2018 - 6 mons ago
I have an issue with Vimeo too
Not resolved
Seen by 3 customers so far
Similar issue to 430 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the purchase
Email address associated with the booking
Timeline
GetHuman-carlywoh started working on this issue
Dec 6th, 2018 6:50pm