I uploaded a video and it never fully loaded. It's standing in perpetual upload mode s...

GetHuman1649273's customer service issue with Vimeo from November 2018

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The issue in GetHuman1649273's own words
I uploaded a video and it never fully loaded. It's standing in perpetual upload mode since a few days ago. I tried to upload again from my phone, then thought I canceled that upload - meant to because it was taking a long time. I tried then to upload from my Mac to see if that would work better but now it won't accept any uploads - stating something like "exceeded upload capacity". But those * attempts aren't actually usable. Can you swipe those out so that I can try the upload again from my Mac?
GetHuman1649273 did not yet indicate what Vimeo should do to make this right.
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Vimeo

Customer service issue
Reported by GetHuman1649273
Nov 28th, 2018 - 9 mons ago
I have an issue with Vimeo too
Not resolved
Seen by 3 customers so far
Similar issue to 397 others
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Timeline
GetHuman1649273 started working on this issue
Nov 28th, 2018 10:46pm