I seriously need your help! I upgraded to Vimeo Plus yesterday, but after attempting f...

GetHuman829930's customer service issue with Vimeo from June 2018

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The issue in GetHuman829930's own words
I seriously need your help! I upgraded to Vimeo Plus yesterday, but after attempting for * hours to upload my video and convert the file, I've given up. I love Vimeo as a viewer, but I just simply don't have time to go through this process of uploading, re-uploading and troubleshooting for hours every time I want to post an *-minute video. I would like to cancel my Vimeo Plus membership and receive a full refund. Can you please accommodate this for me? Thank you for your attention and urgency on this!
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Vimeo

Customer service issue
Reported by GetHuman829930
Jun 28th, 2018 - 10 mons ago
I have an issue with Vimeo too
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Seen by 4 customers so far
Similar issue to 77 others
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Timeline
GetHuman829930 started working on this issue
Jun 28th, 2018 5:15pm
GetHuman829930 shared this issue with followers on Twitter
Jun 28th, 2018 5:16pm
GetHuman829930 shared this issue with followers on Twitter
Jun 28th, 2018 5:16pm
GetHuman829930 indicated the issue is not fixed yet.
Jun 28th, 2018 7:10pm
GetHuman829930 confirmed the issue is fixed. Hooray!
Jun 29th, 2018 11:52pm